rubah4d Platform Privacy Notice

This page describes what we collect when you use rubah4d and how we keep that data protected. We take your privacy seriously—your personal information is encrypted, stored securely, and never sold to third parties. We collect only what we need to verify your identity, process your payments, and comply with anti-fraud regulations.

When you create an account on rubah4d, you provide information like your name, email, phone number, and government ID. We use this data to confirm who you are, prevent fraud, and process your deposits and withdrawals. We also track your account activity—which games you play, when you log in, and your transaction history—so we can detect suspicious behavior and protect your account.

Our privacy policy applies whether you access rubah4d via Android app, iOS browser, or desktop. We explain what data we collect, how long we keep it, who has access to it, and what rights you have. If you have questions about your data or how we handle it, contact our support team via chat, email, or phone in English and Indonesian.

What Data We Collect on rubah4d

Account Registration Information

When you register on rubah4d, we collect your full name, email address, phone number, date of birth, and government-issued ID number. We use this information to verify your identity and confirm that you meet the eligibility requirements set by applicable law in your jurisdiction. We also collect your residential address for compliance and fraud-prevention purposes.

We require a selfie photo during verification so we can confirm that the ID belongs to you. This photo is stored securely and used only for identity verification. We do not use your photo for any other purpose, and we do not share it with third parties.

Payment and Transaction Data

We collect information about every deposit and withdrawal you make on rubah4d. This includes the payment method you used (QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank), the amount, the date, and the status of the transaction. We use this data to process your payments, detect fraud, and comply with anti-money-laundering regulations.

We do not store your full bank account number or credit card number. Payment processors handle sensitive financial data directly, and we receive only confirmation that the transaction succeeded or failed. This protects your financial information from being stored on our servers.

Account Activity and Game Play Data

We track your account activity on rubah4d, including when you log in, which games you play, how long you play, and your game outcomes. We use this data to detect suspicious behavior, prevent fraud, and improve our platform. We also use it to understand which games are popular and which features need improvement.

Your game play data is linked to your account and stored on our servers. We do not share this data with game providers or third parties without your consent, except where required by law. You can request a copy of your activity history anytime by contacting our support team.

Personal data

Name, email, phone, ID number, address, date of birth, and selfie photo collected during registration.

Payment data

Deposit and withdrawal history, payment methods used, and transaction amounts and dates.

Activity data

Login times, games played, session duration, and game outcomes.

Device data

Device type, operating system, IP address, and browser information for security and troubleshooting.

Device and Technical Data

When you use rubah4d, we collect information about your device, including the type of device, operating system, browser, and IP address. We use this data to optimize our platform for different devices, troubleshoot technical issues, and detect unauthorized access attempts. If you log in from a new device, we may ask for additional verification to protect your account.

We also collect data about your internet connection, such as connection speed and data usage. This helps us optimize game performance and ensure that our platform runs smoothly on mobile networks. We do not use this data for any purpose other than platform optimization and security.

Communication Data

When you contact our support team via chat, email, or phone, we store a record of your communication. This includes the date, time, content of your message, and our response. We use this data to resolve your issue, improve our customer service, and train our support team. We keep communication records for a reasonable period and then delete them unless we need to retain them for legal or compliance reasons.

How We Use and Protect Your Data

Data Security and Encryption

We protect your data using industry-standard encryption and security practices. All data transmitted between your device and our servers is encrypted using SSL/TLS technology. Your personal information is stored on secure servers with restricted access. Only authorized rubah4d staff can access your data, and they are bound by confidentiality agreements.

We conduct regular security audits and penetration testing to identify and fix vulnerabilities. We also maintain backup copies of your data in case of system failure. If we discover a data breach, we will notify you immediately and take steps to minimize harm.

Third-Party Processors and Data Sharing

We use third-party service providers to process payments, verify identity, and detect fraud. These processors have access to your personal data only to the extent necessary to perform their services. We require all processors to maintain the same level of data security and confidentiality that we do. We do not share your data with marketing companies, advertisers, or any other third parties without your explicit consent.

Our servers may be located outside your jurisdiction. By using rubah4d, you consent to your data being transferred to and stored in other countries. We ensure that data transfers comply with applicable data protection laws.

Data Retention and Deletion

We retain your personal data for as long as your account is active and for a reasonable period after you close your account. We keep transaction records for compliance and tax purposes, typically for several years. We delete account activity data after a reasonable period unless we need to retain it for legal or compliance reasons.

You can request deletion of your personal data anytime by contacting our support team. We will delete your data within a reasonable timeframe, except where we are required by law to retain it. Some data may be anonymized rather than deleted so we can continue to improve our platform.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to remember your login information, track your preferences, and analyze how you use rubah4d. Cookies are small files stored on your device that help us provide a better experience. You can disable cookies in your browser settings, but this may affect your ability to use some features of our platform.

We use analytics tools to understand how players interact with rubah4d. This data is aggregated and anonymized, so we cannot identify individual users. We use it to improve game performance, optimize our user interface, and identify technical issues.

Your Rights and Contact Information

You have the right to access, correct, and delete your personal data. You also have the right to object to certain uses of your data and to request that we limit how we use it. To exercise these rights, contact our support team via chat, email, or phone. We will respond to your request within a reasonable timeframe.

If you have concerns about how we handle your data, you can lodge a complaint with your local data protection authority. We are committed to resolving privacy issues transparently and fairly. Our support team is available in English and Indonesian to answer your questions about our privacy practices.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes via email or by posting a notice on our platform. Your continued use of rubah4d after changes are posted constitutes acceptance of the updated policy. If you do not agree with changes, you may close your account.

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

For questions about this privacy policy or to exercise your data rights, contact our support team. We are available via chat, email, and phone in English and Indonesian. We maintain offices in Jakarta, Surabaya, Bandung, and Medan to serve our community across Indonesia.